When travelling on business or vacation out of province/out of country and I have an emergency or accident, whom do I contact for assistance?
Your Travel Medical Emergency insurance is fully insured via Great-West Life and coordinated with their […]
My dentist advised that to transmit a dental claim through the EDI system at the dental office I need a policy number and BIN number (may refer to carrier number). What are the numbers that are to be given to the dentist?
Coughlin & Associates Ltd., the claims adjudicator, requires the following number to transmit a claim […]
When I submit a claim through the EDI system at the dentist’s office will Coughlin & Associates Ltd., send the cheque directly to my dentist?
Yes, Coughlin and Associates Ltd., will reimburse the dentist directly (via mail), provided you have […]
Where can I get a health or dental claim form to send to Coughlin & Associates Ltd. or my drug card for automatic transaction at the pharmacy?
You can contact the plan administrator/claims adjudicator (Coughlin & Associates Ltd.) at toll-free 1.888.204.1234 […]
Why is my Prescription Pay Direct Drug Card not working?
The most common reason for problems with your Drug Card is that the Pharmacist does […]
What happens to my Health & Welfare bank account if I become disabled?
On disability (Workers Comp, Weekly Indemnity or EI Disability), the Member’s account will be frozen […]
How can I become covered again if my benefits were previously terminated?
If your coverage has been previously terminated, you will again be covered on the first […]
How do I add or remove dependents?
Please contact the Administrator’s office, Coughlin & Associates Ltd., in order that you may acquire […]
How many hours are taken out of my Health & Welfare Hour Bank Account for 1 month of coverage?
Each month, 130 hours will be deducted from your Health & Welfare Hour Bank Account […]
How do I get coverage on the Health & Welfare Benefit Plan?
You must work for a signatory contactor who is making monthly contributions to the Local […]